Frequently Asked Questions
Is counselling confidential?
Yes. Confidentiality is a cornerstone of the therapeutic relationship. All information shared within sessions is held in strict confidence, adhering to professional ethical guidelines and legal requirements.
Do you offer a free consultation?
While I do not provide complimentary sessions, I offer a first consultation at a reduced rate. This allows us to connect warmly and discuss your path forward in a supportive, affordable way.
How do I book?
To begin your healing journey, please send a message via WhatsApp. This direct connection ensures a personal and private space for us to arrange your appointment in a gentle and timely manner.
Do you accept medical aid?
Currently, I do not process medical aid claims directly. My practice functions on a private basis, with cash or EFT being the primary forms of payment to ensure a simple and gentle process for us both.
What payment methods do you accept?
I accept a variety of payment methods including Electronic Funds Transfer (EFT) and major credit/debit cards, ensuring a convenient process for all clients.
Are reduced rates available?
I believe therapy should be accessible. A limited number of sliding-scale slots are available for those experiencing significant financial hardship. Please feel free to discuss this with me.
Do you diagnose or prescribe medication?
As a counsellor, I provide therapeutic support and do not diagnose medical conditions or prescribe medication. If such a need arises, I can provide referrals to trusted psychiatrists or medical professionals.
Do you offer group sessions?
I do provide group support, but only facilitated on-site at your location. This is ideal for corporate wellness or team healing sessions integrated into your workplace.
A Final Word
Embarking on a therapeutic journey is a significant step toward emotional well-being. At RJS Counselling, we are dedicated to providing the support and guidance you need to navigate life's challenges and discover your path to healing. We look forward to being a part of your journey toward a more empowered and balanced life.